Contact – Camsurf

We hope you love Camsurf random video chat as much as we do, but if you have any questions, complaints, or just want to say hi you can get in touch with us by sending an email.

What is this concerning?
  • Cancel Your Membership
  • Membership Issues
  • Banned from Chat
  • Report Bugs or Issues
  • Delete My Account
  • Report Abuse
  • Other Questions

Decided Camsurf isn't for you? We can help you cancel your membership quickly and easily. To cancel your membership, click on “my account” and then click “cancel membership”. If you need assistance canceling your membership, please contact our billing support department.

Having trouble creating a Camsurf account? Let us guide you through the process and resolve any hurdles. Please use the form below to contact us and make to tell us as many details about the issue you are experiencing.

If you've been banned from chat and believe it's a mistake, reach out to us. We'll review your case. Otherwise please wait for your ban to expire to use the chat again. If you have been permanently banned you are not authorized to access our website again.

Encountered a glitch? Tell us about any bugs or issues you're facing on Camsurf, so we can make your experience smoother. Please include as many details as possible so we can identify and resolve the issue you are experiencing.

Ready to say goodbye? We are sad to see you go, we hope you will change your mind in the future and reconsider using Camsurf again! To permanently delete your account, click “My Account” and then click “delete my account.

To report alleged unlawful or alleged infringing material, please complete the following form. We will review your report as promptly as possible. For more information, refer to our Complaint and Content Removal Policy.

For any other inquiries or feedback, don't hesitate to contact us using the form below. We value your input and are here to ensure a great experience on Camsurf.

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We hope you love Camsurf random video chat as much as we do, if you have any questions, complaints, or just want to say hi you can get in touch with us by filling out this contact form.

If you are contacting us in regards to being banned from the video chat platform, please make sure you have fully read our guidelines first. While you may feel that your ban is unjust, many users break the guidelines without realizing which has resulted in their removal from the chat platform.

However, if you have fully read the guidelines and still feel that you have been banned unfairly, please be sure to include your ban ID in your message and explain fully what happened at the time. We will then review the case on your behalf.

If you are contacting us in regards to a technical issue, please provide as much information as possible including the device you are using, your OS version, and an explanation of the issue you have encountered.

For all other contact, please make sure you include as much information as possible. Please note that we usually don't respond to messages unless they require a response but do take all feedback into consideration.