Contact – Camsurf

We hope you love Camsurf random video chat as much as we do, but if you have any questions, complaints, or just want to say hi you can get in touch with us by sending an email to

If you are contacting us in regards to being banned from the video chat platform, please make sure you have fully read our guidelines first. While you may feel that your ban is unjust, many users break the guidelines without realizing which has resulted in their removal from the chat platform.

However, if you have fully read the guidelines and still feel that you have been banned unfairly, please be sure to include your ban ID in the email and explain fully what happened at the time. We will then review the case on your behalf.

If you are contacting us in regards to a technical issue, please provide as much information as possible including the device you are using, your OS version, and an explanation of the issue you have encountered. If possible, please also include a screenshot of the error or issue in your email.

For all other contact, please make sure you include as much information as possible for the reasons you are emailing and we will respond as quickly as possible.

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